Auction Agent Service

What's this service?

Many items are sold in Yahoo Japan Auction. But almost sellers don't ship internationally, and description is in Japanese.
Then JIGS supports you. We can bid and take any item in auction. And we ship you by reliable and safe way. Thank you.

How can I bid and win?

1. Let us know : auction url or auction id, and bid price. Please use Bid request form.
2. Send us deposit, then JIGS bids.
3. Max bid price: twice your deposit. For example, deposit=1000 yen / bid=2000 yen.
4. You WON: JIGS pays the seller and receives the item.
   • JIGS makes an estimate including deposit, then you send us rest of payment.
   • We send the item to you.
5. You LOST: JIGS refunds you the 100% deposit.

If I lose auction, do you refund me all deposit?

Yes, JIGS refunds you 100% all deposit quickly. No hidden charge is existed.

How much is your fee?

Please see the later table.

Final Price	1 yen - 2500 yen	2501 yen - 19999 yen	20000 yen or more
Bidding starting fee	0 yen
Auction agent fee	500 yen	20% of final price	17% of final price

• We need this fee for each auction.

Is there any other charge?

1. Domestic shipping (in Japan)
   
2. International shipping
   
3. Domestic bank remittance fee (for each auction payment)
   

How can I pay you?

We accept Paypal. (up to 15000 yen per whole order / for new customer)
Also, please see how to order page.

Is there other notice?

• You cannot cancel a bid after done by JIGS.
• JIGS cannot guarantee for detail condition of auction item. However, we check important points after receiving item from a seller.(ex. item broken, different item and mistaken quantity etc. ) If there is any problem, JIGS negotiates with the seller, and ask for guaranteeing. You never lose your money.
• You cannot return your item except different item arrived.
• If item is broken or lost during postal transfer, we gurantees everything using postal insurance.
• JIGS doesn't guarantee for successful auto bid. By any reason like network trouble, there is a possibility of failed auto bid. If you need to avoid this rare problem, please ask manual bidding.
• Rarely we cannot accept order by some reasons, like security, item size, weight and inhibited matter. If order is canceled by JIGS's judgement, we will refund deposit to a customer.

Any good site for translation from Japanese to English?

Try Google Language Tools. They supports many languages translating.

Then, how do I send bid request to you?

Please use Bidding Request Form or Order sheet for email.

Any questions and all mails to: jigs@amy.hi-ho.ne.jp / Also see FAQ page.
    Thank you very much.

last updated: Aug 11, 2017