How to Order / Ordering Information

• Paypal
  
  1. Paypal is quick online payment.
  2. You can use Paypal for Auction Agent Service and Shopping Agent Service.
  3. JIGS can accept fund until 15000yen per order via Paypal.
  4. [Customer in North America] must be a verified member. Also must have confirmed address.
  5. [Customer in other place] must be a verified member.
  6. JIGS's account is on our estimate.
  7. Also please confirm the later acceptance requirements for Paypal.
     • JIGS has period limit for receiving fund via Paypal.
     • JIGS must use EMS shipping. (it is possible for online tracking, and has full insurance.)
     • JIGS must send item to your registered address and name by Paypal. JIGS cannot send to other address or name.
     • JIGS cannot accept payment from your family or friend. Please use your own paypal account.
     • JIGS cannot send to P.O.Box.
     • JIGS doesn't guarantee to accept fund from every country and every user.

• International Postal Money Order (IPMO) / Eurogiro
  This is very safe and certain payment way.
  

  Region/Country	Possible currency on money order	Delivery time to Japan	Transfer method
  Europe (*1)	Yen (Japanese currency)	3-5 days	Telegraphic
  USA	US dollar	5-10 days	USPS sealed letter
  Canada (*2)	US dollar	5-10 days	Sealed letter
  Korea (*3)	US dollar	5-10 days	Directly by post office
  Peru	US dollar	5-10 days	Directly by post office
  Taiwan	US dollar	5-10 days	Directly by post office
  Thailand	Yen (Japanese currency)	5-10 days	Directly by post office
  Australia, Singapore	Their IPMO is not valid in Japan.	---	---

  
  (*1) Finland, Germany, Sweden and UK don't support IPMO to Japan.
  (*2) Canadian IPMO is not valid in Japan. Please use "ORDINARY INTERNATIONAL MONEY ORDER". It is valid.
  (*3) You can make it in Korea, but procedure is a little troublesome.
  

  [How to Make and send] (Europe, Korea, Peru and etc)
  

  1. Go to a (big) post office. (please call and ask them about making IPMO possibility before visiting them.)
  2. Let them make "INTERNATIONAL postal money order". Information to make IPMO is on our estimate. (ex.receiver name and address)
  3. The post office sends your IPMO to Japan directly.
     (Some countries like Italy support Eurogiro instead of IPMO. It is same as IPMO.)

  [How to Make and send] (USA etc)
  

  1. Go to a (big) post office. (please call and ask them about making IPMO possibility before visiting them.)
  2. Let them make "INTERNATIONAL postal money order". Information to make IPMO is on our estimate. (ex.receiver name and address)
  3. Write the receiver name and address on the money order.
  4. Send us it by registered mail.

• Cash via Registered mail
  1. Prepare a charge in Yen or US dollar. (using currency is due to an estimate.)
  2. Send us by "registered mail" with an insurance. You can use UPS, FedEx, DHL and other courier company too.

• Bank remittance (Wire Transfer) (For big amount order, we can accept a bank remittance.)
  1. Please let us know your bank name/branch name.
  2. We will check correspondence agreement between your bank and ours. Also, we will inform bank wages.

• The following formula for foreign shipping charges is not always accurate.
• We use Air Mail.(if item is heavy, we use EMS shipping automatically.)
• We need extra shipping for boxed item and special packaging item.
• For auction item, we estimate each.

Buying Step (for CD/DVD)

1. Feel free to browse our site and find your favorite item.
2. Click [TO CART] or [ORDER] button and put it in shopping cart.
3. Fill order form with shipping address etc, then submit it.
4. We send you a formal estimate within 24 hours.
5. If you do agree with it, please reply and send the charge.
6. When we confirm receipt of your charge, we will send your goods by airmail as soon as possible( If we have no stock in that time, we will get from wholesaler. In that case, it times almost 6-10 days).
7. When we ship item, we send you an information mail.
8. 1 or 2 weeks later, you will get the goods.

Notice

1. Some items are limited to stock on hand.
2. You cannot cancel or change the order after your payment or confirmation reply except ordering item is N/A.

• Paypal's fee [Sep 2011] = 3.4% + 40 yen per one transaction.

Privacy Policy

• All of customer's privacy information (ex.name, email and address etc) is top secret. We promise that we never open these information forever for anybody.
• Also customer's ordering information and its record are top secret. We never open, too.
• We use these information only in our office for internal business process.
• We keep customer's privacy, but if public organization such as police requires information by Japanese law, we abide by it. This is only one case that we open customer's information.

We have sold items to customers in the later countries.

Argentina, Austria, Australia, Bahrain, Belarus, Belgium, Brazil, Canada, Czech, Denmark, Finland, France, Germany, Hong Kong, Indonesia, Italy, Japan, Kuwait, Luxembourg, Macedonia, Malaysia, Malta, Mexico, Netherlands, New Zealand, Peru, Philippines, Portugal, Qatar, Russia, Saudi Arabia, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, U.A.E, U.K, U.S.A

Any questions and all mails to: jigs@amy.hi-ho.ne.jp / Also see FAQ page.
    Thank you very much.